Frequently Asked Questions

Everything you need to know about your Perilla Intimates experience.

How do I determine my correct size?

We provide a comprehensive size guide on each product page. Since our intimates are designed with premium lace and silks, we recommend measuring your bust and hips accurately to ensure the perfect fit.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for delicate items?

Due to the hygienic nature of our products, we accept returns on unworn items with original tags and hygiene liners intact within 30 days of delivery. Sale items are final sale.

How should I care for my Perilla Intimates?

To preserve the quality of the delicate fabrics, we strictly recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid machine washing or tumble drying.

Do you offer discreet packaging?

Yes, all orders are shipped in plain, unbranded external packaging to ensure your privacy. The 'Perilla Intimates' branding is only visible on the luxury gift box inside.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.